Maintenance Contract Manager

Job no: 493956
Work type: Full Time, Part Time
Location: Head Office, Canberra, Parramatta, Hunter Valley, Brisbane, Melbourne
Classification: DHA Level 6

About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence’s operational needs.  

DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60,000 ADF members. 

To find out more about DHA, please refer to our website or read our latest Annual Report.

About your team

The Contractor Management Team (CMT) is responsible for the strategic management, governance and performance oversight of DHA’s national repairs and maintenance contractor arrangements.

The team provides national leadership for contractor governance, contract administration, performance monitoring, compliance assurance and continuous improvement activities to ensure accordance with contractual obligations. maintenance services are delivered safely, effectively and in accordance with contractual obligations.

CMT works closely with Regional Service Operations, the Maintenance Contact Centre and key corporate stakeholders to drive contractor performance, manage risk, deliver value for money and support the achievement of DHA’s asset management objectives by monitoring and reporting on contractor KPIs; ensuring compliance and value for money objectives are met; and the provision suitably skilled Residential Maintenance Services contractors.

About the role

The Maintenance Contract Manager is responsible for the governance, administration and performance management of DHA’s national repairs and maintenance contractor arrangements.

The role manages contractor performance, compliance, risk and contractual obligations to support the effective delivery of maintenance services and achievement of value-for-money outcomes. The position supports procurement activities, contract administration, performance reporting and continuous improvement initiatives that strengthen contractor management practices across DHA.

Through effective stakeholder engagement and collaboration, the role contributes to the achievement of DHA’s asset management objectives and strategic priorities.

Benefits for working at DHA include:

• 15.4% superannuation
• Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
• Work-life balance and flexible working options
• A positive workplace culture where you can bring your whole self to work
• Opportunities to broaden your industry knowledge and experience
• Career progression and opportunities
• A dedicated Employee Assistance Program for you and your family to access in times of need
• ADF partner employment conditions when posting to a new location

For information on DHA’s Employee Value Proposition, visit our website.

How to apply

To apply, click the Apply Now button below with your current resume and a 500-word pitch, addressing the requirements of the role.

For more information about the role, click View Candidate Information Pack button below.  

Applications close: 11:55pm AEST Tuesday, 11 August 2026. Any questions? Please contact Rowena Weder T: 07 3156 8938 E: Rowena.Weder@dha.gov.au

Order of Merit

A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

Inclusion and Diversity

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.

RecruitAbility

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

View Candidate Pack