Property Manager

Job no: 493947
Work type: Full Time, Part Time
Location: Perth
Classification: DHA Level 4

Looking for a rewarding customer-facing role with no weekend work? Join Defence Housing Australia (DHA) as a Property Manager and play a vital role in supporting ADF families through high-quality tenancy, inspection and property management services.

Apply now to join a team that values professionalism, collaboration and customer service.

About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence’s operational needs.  

DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60,000 ADF members. 

To find out more about DHA, please refer to our website or read our latest Annual Report.

About your team

Service Operations plays a vital role in delivering housing and property services that support Australia's Defence community. As part of DHA's Service Delivery Group, we help ensure Defence members and their families have access to quality housing that is allocated, maintained and managed effectively.

Our team is responsible for delivering tenancy, landlord and property management services in the Perth region. From supporting tenants and landlords to coordinating property repairs and maintenance, you'll play a key role in providing exceptional service and ensuring homes are well cared for.

DHA is growing in the Rockingham region to support a significant expansion of our housing portfolio and the increasing demand for services from Defence members and their families. As a result, we're expanding our team and seeking motivated property professionals who are passionate about delivering exceptional customer service. This is an exciting opportunity to join a growing workforce, make a meaningful impact in your community, and help ensure Defence families receive the housing support they need.

About the role

As a Property Manager, you'll be the face of Defence Housing Australia (DHA), helping ADF members and their families feel at home as they relocate and settle into new communities. You'll make a real difference by providing exceptional service and ensuring Defence families have access to safe, well-maintained homes.

Working within a supportive and experienced team, you'll manage your own portfolio of properties while building strong relationships with tenants, landlords and contractors. You'll play a key role in delivering positive customer experiences, maintaining quality housing and protecting valuable property assets.

This is a dynamic and rewarding role that combines office-based work with time in the field, offering plenty of variety and opportunities to build your skills.

Your day could include:

• Conducting property inspections and assessing property conditions
• Coordinating maintenance and repair work to keep homes in top condition
• Supporting tenants, landlords and contractors to achieve positive outcomes
• Managing customer enquiries and resolving issues with professionalism and care
• Working alongside technical specialists who provide expert advice on complex building and maintenance matters

If you enjoy building relationships, solving problems and delivering outstanding customer service, this could be the perfect opportunity to start or grow your career with DHA.

To see what a day in the life of a Property Manager at DHA can look like, watch this video: https://youtu.be/tpHPwVKEKk4

Required skills:

• Strong written and verbal communication skills
• Excellent customer service skills with a focus on outcomes
• Great organisational and time management skills with attention to detail
• Ability to adapt to change and work under pressure
• Valid driver’s licence

Previous experience in property management or other real estate sectors is advantageous but is not essential.

What you’ll be doing                                                                                                                                                  Step into a rewarding Property Management role where you can focus on what you do best. You'll take ownership of a well-maintained, established portfolio, supported by dedicated administrative assistance, leasing specialists and modern technology. Best of all, you'll enjoy a healthy work-life balance with no after-hours or weekend work.

From day one, you'll be set up for success through a comprehensive onboarding and induction program, complemented by ongoing professional development delivered by our dedicated specialist trainers.

At DHA, we invest in our people by providing the tools you need to thrive, including an iPad, laptop, access to a DHA vehicle, a mobile phone allowance with a DHA-supplied SIM card, and clear, easy-to-follow processes and guidance.

You'll join a supportive and collaborative team that genuinely values your wellbeing, growth and success. Working closely with our leasing, technical and operational teams, you'll build strong connections, expand your skills and explore a variety of long-term career opportunities across DHA. Whether you're looking to grow professionally, develop new expertise or progress your career, DHA offers the support and pathways to help you achieve your goals.

Note: All successful applicants are required to hold and maintain a valid Driver’s Licence

Benefits for working at DHA include:

• 15.4% superannuation
• Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
• Work-life balance and flexible working options
• A positive workplace culture where you can bring your whole self to work
• Opportunities to broaden your industry knowledge and experience
• Career progression and opportunities
• A dedicated Employee Assistance Program for you and your family to access in times of need
• ADF partner employment conditions when posting to a new location

For information on DHA’s Employee Value Proposition, visit our website.

How to apply

To apply, click the Apply Now button below with your current resume and a 500-word pitch, addressing the requirements of the role.

For more information about the role, click View Candidate Information Pack button below.  

Applications close: 11:55pm AEST 29 July 2026.   

Any questions? Please contact Laima Brown A/g Regional Operations Manager WA

P: 0466 669 394 E: Laima.Brown@dha.gov.au

Order of Merit

A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

Inclusion and Diversity

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.

RecruitAbility 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility 

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

View Candidate Pack