Property Manager

Job no: 492278
Work type: Full Time
Location: Darwin

Defence Housing Australia (DHA) provides housing services to Defence members and their families. In doing this, we support Defence capability and the operational, recruitment and retention goals of the Department of Defence.

The Service Delivery Group is responsible for meeting DHA’s objectives relating to the delivery of high quality housing services, including, provisioning, maintenance services, stock management, housing allocation and living-in accommodation booking services.

In this role, you will manage a portfolio of service residences with respect to tenancy, ownership and property related matters. You will manage your housing stock in regard to condition, presentation to DHA’s standard, current and future maintenance and issues arising. You will also provide excellent customer service to your stakeholders including members and landlords of properties in your portfolio, the Defence Housing and Relocations Manager and DHA staff in your regional office and in the wider DHA network.

As a member of the Services function within your regional office, you will contribute to the business outcomes of your regional office including accurate data analysis, adherence to Standard Operating Procedures (SOPs), monitoring of contractor performance and attainment of key performance indicators (KPIs).

Our ideal candidate will have:

• A proven ability to problem solve, analyse and interpret information to make informed decisions, balancing the needs of the business against the application of legislation, industry best practice and applicable standards.
• The ability to present and communicate information clearly across a range of mediums (including written and verbal) and strong stakeholder engagement skills.
• Highly developed organisation skills with the ability to manage competing priorities whilst delivering a high level of customer service.
• The ability to quickly develop skills and knowledge of business and government processes, applicable legislation, and best practice to deliver quality business outcomes.
• A proven ability to adapt and work flexibly within a high pressure environment to meet organisation/team objectives.

Some of the benefits of working at DHA include:

• Generous employee benefits with a competitive salary package
• Employer superannuation contribution of up to 15.4%
• Flexible work arrangements, including family friendly provisions
• Benefits of working for the APS, while in an outcome focused Government Business Enterprise
• A diverse range of interesting projects in high performing and collaborative work

Operating environment

This is a full time position. DHA’s core business hours are between 8.30am and 5.00pm, Monday to Friday. DHA operates under flexible working hours and staff may be required to work outside core business hours at times.

The successful candidate/s will be expected to work during the peak posting period between October and February.

Please note: Multiple vacancies available. It is a requirement of the position that the occupant holds and maintains a valid drivers’ licence.

Please Note: Applications Close: 7 March 2021.

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